Audio description will be available at several performances of The Railway Children – look for events labelled AD when you book during the ticket booking process.

Audio description is available on your own device and headphones through the Sennheiser MobileConnect App. Visit the Sennheiser website to download this to your device.

If you would prefer to borrow a device to listen to the audio description we have a limited number of AD kits available. If you have any questions about this please contact our team on [email protected]

We also have a dedicated page with an audio described introduction to the show, including a description of the theatre and character costumes. Listen here.

British Sign Language interpretation will be available at several performances of The Railway Children. Look for events labelled BSL when you book.

Some performances of The Railway Children have live captioning – look for the events labelled CAP when you book. Captions are delivered to your smartphone via The Difference Engine. You can download an app before your journey for iOS or Android, via The Difference Engine website.

If you have any questions just get in touch on [email protected]

There will be six wheelchair accessible seats to book for each performance, and the venue has an accessible toilet and is wheelchair accessible – although access into the venue is along a gently sloped, cobbled street.

Wheelchair users can board the train via a small ramp. Our Ticketing team will reach out to you in advance to confirm your reserved space on the train or assist with any Blue Badge parking arrangements you may need.

A visual story for this experience is available here: The Railway Children Visual Story.

It covers the experience from arriving at Keighley station, the production and the return journey. 

There will be blue badge parking available at both stations. This is limited per performance and cannot be guaranteed for all bookers. Please contact our Ticketing team on [email protected] for more details.

Our relaxed performances of The Railway Children will welcome audiences who may appreciate a more casual approach than traditional theatre experiences. This could include parents or carers who are bringing babies or younger children who might make sounds or need to move around during the performance, or anyone with additional sensory needs.

Audiences are welcome to go out at and re-enter the auditorium any time they need. There are no specific changes made to the show but these performances may include some adjustments to light, sound and effect levels to create a calmer environment.

If you or anyone in your group would prefer to move around during a relaxed performance, we ask that you avoid booking seats in the front row. Actors will be in close proximity to the front row during performances so we recommend booking a seat further back. If you would like to contact our Ticketing team to change your seats please get in touch on [email protected]

Assistance dogs are welcome on the trains and in the performance space, but please advise us of your needs at the time of booking.